Adobe Acrobat/Acrobat Reader and PDF files
Microsoft Office files
Secure Data Transfer
If you have been notified about a transaction via email, you already have a DebtX Username. Your Username was listed in the email salutation. If you do not have access to said email or have not received a notification via email, click "I forgot my Username" now to retrieve your username via email. If your email address is not on record, you do not have a DebtX Username.
No. If you have a DebtX Username already, you should not register again. Instead, click "I forgot my Username or Password" to proceed.
Your account will be locked out if you enter the wrong Username and Password combination too many times. To unlock your account, you must reset your Password.
The system redirects you to your Deal Inventory after you sign in. If you have just created a new account by registering via the system or have not been granted permission to see active deals, your inventory will be empty.
To review and purchase FDIC loans offered for sale by DebtX, you must complete the Registration Wizard on the DebtX website. To gain access to detailed due diligence materials that may contain Personal Identifying Information you must:
The Vetting Fee is $500 and must be paid before DebtX will review your qualifications. This fee is required and non-refundable and is renewable on an annual basis. Banks and US government agencies/GSEs are exempt from the Vetting Fee.
Additionally, you may purchase a Subscription in one of the following increments:
Gold (Institutional): $5,000 per annum. Provides access to DebtXDataSM and unlimited online document access for an unlimited number of registered and approved Users who are affiliated with a single company.
Silver (Individual): $1,000 per annum. access to DebtXDataSM and unlimited online document access for a single named User.
If you do not purchase a Subscription you can purchase documents a la carte. Document fees are typically $50 per transaction but can range from $0 to $500 depending on the seller.
DebtXData is available to Registered DebtX Users with Silver or Gold subscriptions.
No. The Vetting Fee is non-refundable.
As a prerequisite to a gaining access to due diligence materials that may include Personal Identifiable Information (PII), Registrants must deliver $50,000 to FDIC as a personal information security deposit (the "Security Deposit"). The Security Deposit is a partial deposit against potential liability for breach by the Registrant or its Affiliates of the Confidentiality Agreement. If FDIC does not approve a Registrant, the Security Deposit will be returned to the Registrant.
A copy of the FDIC Security Deposit Agreement is attached here.
Registrants shall deliver the Security Deposit by wire transfer in accordance with the following Wire Transfer Instructions:
BANK: Federal Home Loan Bank of New York
ROUTING #: 0260-0973-9
FOR CREDIT TO: FDIC National Liquidation Account
ACCOUNT #: 107601
Attention: [A/O or Tech Name/Asset Marketing]
Bidder's Name: ____________________________
Banks and government agencies are not required to post a security deposit.
Do not wire your security agreement before DebtX has pre-approved your account.
Once you have completed your online registration, you can accelerate your
approval by contacting us at email@example.com or +1-617-531-3400.
No. Your registration will not be reviewed until your Vetting Fee is received. Upon receipt of payment, your registration is subject to review by DebtX and may require a phone interview to verify your qualifications. Access to detailed FDIC due diligence materials that may contain Personal Identifying Information will be granted only when FDIC has confirmed receipt of your Security Deposit.
www.debtx.com supports recent versions of all major web browsers. This list includes:
DXSyndicate's administrative interface supports Internet Explorer 6.0 or higher.
If you are notified that your browser is not supported, please log in again via a supported browser. Failure to do so may result in unexpected results and problems.
The DebtX web site makes limited use of “pop-up” windows to display asset documents and security-related information. All pop-up blocking software must be configured to allow pop-up windows from www.debtx.com. Failure to configure your software properly may prevent viewing of these documents.
Windows XP Service Pack 2 installs a pop-up blocker by default. This blocker is active if you use Internet Explorer 6.0 on a Windows XP SP2 system.
To allow pop-ups from www.debtx.com, configure your system via the following steps:
The popular Firefox web browser has built-in pop-up blocking functionality.
To allow pop-up windows from www.debtx.com:
Google’s toolbar contains a pop-up blocker that is active by default. To allow pop-up windows from www.debtx.com:
For the Google Toolbar 4.0:
For the Google Toolbar 3.0, please click on the Options button on your Toolbar and un-check the box next to Popup Blocker.
See Google Toolbar’s help page for more details.
The Yahoo! Toolbar contains a pop-up blocker that may be active. To allow pop-up windows from www.debtx.com:
Adobe Acrobat/Acrobat Reader and PDF files
Acrobat and Acrobat Reader are preconfigured with generalized settings and can be further optimized to improve access.
To optimize PDF file access, please make the following configuration changes:
First, ensure that a popup blocker is not preventing the document from being displayed.
If the problem is not caused by a popup blocker, Acrobat may not be responding correctly. From time to time, more recent versions of Adobe Acrobat or Acrobat Reader stop responding and must be manually stopped via the task manager.
To end the Acrobat or Acrobat Reader process:
Microsoft Office files
All Microsoft Office documents (i.e. Word, Excel, Powerpoint) on the DebtX website require Microsoft Office XP or later. For Mac users, the equivalent version is Microsoft Office for Mac 2004.
The password rules for the DebtX.com web site are as follows:
After user log on, all network traffic is encrypted via 128-bit SSL. You can verify if the browser is working in secure, encrypted mode:
Secure Data Transfer
All modern archive utilities (WinZip, Power Archiver, etc.) support the Advanced Encryption Standard (AES). AES 256-bit is one of the strongest encryption methods available and is the preferred encryption method for many corporations and the US Government.
Encrypted Zip files are protected via a password that must be shared between the sender and the recipient(s). It is very important that this password is not communicated via email. Use another method of communication to relate the password, such as telephone, fax, instant message, etc. An encrypted communications channel is always preferred.
Passwords should also be as complex as possible. General guidelines are:
To encrypt a file in a Zip archive:
For Power Archiver:
For more details, please visit the following sites:
DebtX supports file transfers via the SSH (Secure) File Transfer Protocol (SFTP) standard. SFTP is ideal when a large number of documents need to be transferred securely. SFTP is also an important part of the DXOpen Secure Document Upload process.
Note that use of the SFTP protocol requires that corporate firewalls allow outbound access to the SSH port (Port 22), as well as installation of SFTP client software. Please contact your corporate IT department to ensure that access to this port is enabled.
DebtX recommends the freely available WinSCP client, available from www.winscp.net.
Please contact DebtX if you wish to establish an SFTP account.
Transport Layer Security (TLS) is a security protocol that encrypts the network connection between mail servers. This is not a user level encryption method, but instead must be installed and configured by network/messaging engineers. TLS ensures that email data that is being transmitted over the Internet is not accessible to third parties and it is therefore highly recommended.
Pretty Good Privacy (PGP) is a popular commercial encryption application which runs on most operating systems. The software plugs in to Microsoft Outlook as well as other mail clients and allows users to easily encrypt their outgoing email and decrypt incoming mail.
PGP supports both public-key encryption as well as simple password-based encryption. DebtX supports the use of PGP for secure file transfers and email. DebtX's PGP key (Key ID 0xC249D5A5) can be downloaded from ldap://keyserver.pgp.com via the PGPKeys tool.
See PGP's web site for more details on purchasing PGP.
DebtX does not support S/MIME encrypted email.